Case Study
Web-based Enrollment Aids Benefits
Success,
Optimizes Employer Efficiency
Client Profile
- Industry: Medical Equipment Sales & Service
- Locations: Headquartered in TN with employees nationwide
- Employee Demographics: 500+ employees; Average age = 30 – 40
- New Guardian Benefits: Voluntary Life and AD&D, Contributory Dental and Vision, Employer-paid Short-Term and Long-Term Disability
Top Challenges
- Client offering multiple new benefits to employees located in various locations
Enrollment Solutions
- Awareness of Employee Benefits
An employee communication announcing ability to enroll online helped drive active participation.
- Employee Online Enrollment
A simple-to-use website enabled employees to understand their benefit options,
make informed decisions and enroll in a few easy steps.
- Employee Benefits Hotline
A toll-free hotline staffed by dedicated benefits professionals served as additional resource for questions & answers.
Results
- Broker and employer extremely satisfied with effectiveness of web-based
enrollment:
- Broker and employer extremely satisfied with effectiveness of Enrollment Success Plan.
- Employer pleased with support services like toll-free hotline which eased
administrative duties.
Enrollment Solutions Highlights
- Awareness of Employee Benefits
- Web-based enrollment
- Toll-free benefits hotline
