Case Study

Employee Education Aids
Multi-Product Voluntary Success

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Client Profile

  • Industry: Electrical Contracting
  • Locations: 2 locations in NC
  • Employee Demographics: 69 employees; Average age = 40 – 50
  • Existing Benefits: Medical, Basic Life
  • New Guardian Benefits: Life, Short-Term and Long-Term Disability, Vision (All voluntary)

Top Challenges

  • Client offering multiple new benefits all on an employee-pay all basis
  • Employees often not in a company location due to travel

Key Advantages

  • Employer and broker involved in developing strategic enrollment plan and lent support with endorsing

Enrollment Solutions

  • Enrollment Success Plan (ESP), group was eligible for Guardian’s ESP wherein minimum participation requirements were waived in exchange for client’s commitment to follow and endorse simple enrollment recommendations proven to increase participation.
  • Awareness of employee benefits
    • Employee communications announcing upcoming benefits offerings and enrollment meetings built excitement and early engagement.
  • Enrollment Time
    • Face-to-face, mandatory group enrollment meeting enabled all employees to benefit from expertise of live benefits enrollment specialist.
    • Toll-free benefits hotline served as additional resource for questions & answers.

Results and Participation Snapshot

  • Enrollment strategy achieved excellent participation across all four lines of voluntary benefits offered.
  • Broker and employer extremely satisfied with effectiveness of Enrollment Success Plan.
  • Employer pleased with support services like toll-free hotline which eased administrative duties.
Product Participation Rate
Life 52%
Short-Term Disability 71%
Long-Term Disability 83%
Vision 83%
Employer Discussing Solutions

Enrollment Solutions Highlights

  • Guardian’s Enrollment Success Plan
  • Early employee engagement
  • Enrollment meeting with certified enrollment specialist
  • Toll-free benefits hotline